Template library
WhatsApp template library
Ready-to-adapt templates written to Meta’s rules, grouped by use case, with the sample values reviewers expect.
Template category
WhatsApp appointment confirmation templates (utility, ready to use)
Copy-ready utility templates that confirm a booking right after it is made, separate from the day-before reminder, for clinics, salons, service centres and consultations.
5 min
Template category
Appointment cancellation message: 22 WhatsApp samples for cancelling and rescheduling
Cancellation, reschedule, refund and no-show messages for clinics, salons, studios and home services, as Meta utility templates and plain WhatsApp Business app texts, with what to say depending on who cancelled.
8 min
Template category
Back in stock message: 19 WhatsApp restock alert samples for shops, D2C brands and dealers
Restock alerts that reach the people who asked first: Meta templates and plain WhatsApp Business app texts for sizes, bestsellers, limited stock, seasonal items, pharmacies and dealers, plus the back-order update that counts as utility.
7 min
Template category
Invoice message for customers: 18 WhatsApp samples for sending bills, GST invoices and payment links
How to send an invoice or bill on WhatsApp as a PDF with a short cover note: 13 document-header templates (tax invoice, B2B GST invoice, proforma, receipt, credit note, corrected invoice) and 5 plain texts for the Business app.
9 min
Template category
New product launch message: 22 WhatsApp new arrival and launch announcement samples
Launch and new-arrival messages for shops, D2C brands, restaurants, salons, coaching centres and B2B suppliers, as Meta marketing templates with photo or video headers and as plain WhatsApp Business app texts.
8 min
Template category
Order cancellation message: 19 WhatsApp samples for cancelled orders, COD cancellations and refunds
Cancellation and refund messages that answer the customer's real question (where is my money?): 13 Meta templates with the right category, 6 plain WhatsApp Business app texts, COD refund handling and UTR/ARN references.
11 min
Template category
Price list message for customers: 21 WhatsApp samples for rate lists, catalogues and quotes
Rate lists, catalogues, daily wholesale rates, price increase notices, quotations and repair estimates as Meta templates and plain WhatsApp Business app texts, with which ones Meta treats as marketing and which as utility.
8 min
Template category
Quotation message format: 18 WhatsApp samples for sending a quote, follow-ups and revised quotes
A seven-part quotation message format, 13 Meta templates for quotes, revisions, acceptances and follow-ups (with which ones Meta treats as utility and which as marketing) and 5 plain texts for the WhatsApp Business app.
9 min
Template category
Sale announcement message: 22 WhatsApp discount, festive offer and clearance sale samples
Sale and discount announcements for shops, D2C brands, restaurants, salons and distributors, as Meta marketing templates and plain WhatsApp Business app texts, with a sending schedule that keeps your list healthy.
8 min
Template category
Shop closed message for customers: 21 holiday, timing change and closure notices for WhatsApp
Holiday, closure and timing-change notices for shops, clinics and offices, as Meta templates and plain WhatsApp Business app texts, with which ones Meta treats as marketing and which as utility.
9 min
Template category
Birthday wishes for customers: 24 WhatsApp messages, with and without offers
Ready-to-send customer birthday messages for shops, restaurants, salons, jewellers, gyms, coaching centres and B2B firms, as Meta marketing templates and plain WhatsApp Business app texts, plus how to collect birthdays with consent.
9 min
Template category
Business introduction message samples for WhatsApp (shops, CAs, designers, coaching, B2B)
Twenty-two ways to introduce your business on WhatsApp to new leads and customers, as Meta templates and plain app messages, plus who you may message first and who must message you.
11 min
Template category
Sorry message for delay in delivery: 25 WhatsApp samples for orders, services and refunds
Apology messages for every kind of delay, written to keep the customer instead of losing them: as Meta utility templates and plain WhatsApp Business app texts, with when an apology becomes a marketing message.
9 min
Template category
Google review request messages for WhatsApp: 20 samples that follow Google's rules
Ready-to-copy WhatsApp messages that ask customers for a Google review, with the review-link steps, Google's ban on incentives and review gating, and the Meta category each one falls into.
11 min
Template category
Thank you messages for customers: 25 WhatsApp samples for every situation
Copy-ready customer thank-you messages for shops, D2C brands, service businesses, B2B suppliers and NGOs, as Meta templates and plain WhatsApp Business app texts, and which ones Meta treats as utility or marketing.
9 min
Template category
WhatsApp abandoned cart templates that bring shoppers back
Marketing templates for recovering abandoned carts on WhatsApp: first nudge, product-specific reminder, coupon, help offer and Hindi versions, with sample values.
5 min
Template category
WhatsApp account alert templates: logins, balances, KYC and security
Utility alerts that keep customers informed about their own account: security changes, balances, limits, KYC and transactions, with safe wording that never asks for codes.
4 min
Template category
WhatsApp appointment reminder templates for clinics, salons and services
Utility templates that cut no-shows for clinics, labs, salons and service centres, with confirm and reschedule buttons, sample values and Hindi versions.
5 min
Template category
WhatsApp delivery update templates for couriers and last-mile teams
Last-mile utility templates beyond basic order updates: slot booking, failed attempt and reattempt, address confirmation, delivery code, store pickup and installation visits.
5 min
Template category
WhatsApp event invitation templates for webinars, launches and workshops
Templates for the whole event cycle on WhatsApp: invitations with RSVP buttons, then utility confirmations, reminders, joining links and post-event messages for registrants.
4 min
Template category
WhatsApp feedback and survey templates: ratings, NPS and reviews
Feedback templates that customers answer with one tap: order and visit ratings, NPS, support CSAT and review requests, with notes on when Meta treats them as marketing.
5 min
Template category
WhatsApp festival greeting templates for Diwali, Holi, Eid and more
Festival greetings and festive-sale templates for Indian brands, with image headers, offer buttons, Hindi and Hinglish versions, and timing advice for crowded festival weeks.
5 min
Template category
WhatsApp lead follow-up templates for enquiries, quotes and site visits
Templates for following up enquiries after the 24-hour window closes: acknowledgements, quotations, missed-call follow-ups, demo and site-visit invitations, Hindi and Hinglish.
5 min
Template category
WhatsApp order update templates: confirmation to delivery
Copy-ready utility templates for every step of an online order, written to Meta's rules, with the sample values and buttons that help them get approved.
4 min
Template category
WhatsApp OTP templates: authentication messages for logins and sign-ups
Authentication templates for one-time passwords on WhatsApp: what WhatsApp fixes, what you choose, the button types, and the utility messages that go with them.
6 min
Template category
WhatsApp payment reminder templates for invoices, EMIs and fees
Polite, factual payment reminder templates for due, due-today and overdue amounts, written as utility messages with realistic samples and Hindi and Hinglish versions.
6 min
Template category
WhatsApp re-engagement templates to win back inactive customers
Win-back marketing templates for customers who stopped buying or replying, plus preference-check and opt-out messages that protect your quality rating.
5 min
Template category
WhatsApp welcome message templates for new subscribers and customers
Welcome templates for the first message after someone opts in, signs up or joins: subscriber welcomes, account and membership confirmations, and Hindi versions.
4 min
Put WhatsApp to work for your clients
Campaigns, chatbots, a shared inbox and CRM on the official WhatsApp Cloud API, under your own brand.