Help center · For account owners
Set a two-step verification PIN for several WhatsApp channels at once
Set the same or different 6-digit two-step verification PIN across several connected WhatsApp channels in one step, and what to do if a PIN is forgotten.
By Broadchat teamPublished 1 min read
Before you start
- The WhatsApp channels you want to update must already be connected (see Connect your WhatsApp number).
- Decide your 6-digit PIN before you start; Meta's two-step verification requires exactly 6 digits per number.
Steps
- Open Channels → All Channels.
- Select the channels you want to set a PIN for (use the bulk-select option to choose more than one).
- Open the bulk two-step verification action and enter the 6-digit PIN.
- Confirm. Broadchat sends the PIN to Meta for each selected number and shows which channels were updated and which failed.
- Check any channel that failed individually: a wrong current PIN, a pending Meta review on the number, or a temporary API error are the usual reasons.
If a PIN is forgotten or needs to be removed
Meta does not allow two-step verification to be turned off through the API. If a PIN is forgotten, it has to be reset from WhatsApp Manager using the email-based reset link Meta sends to the registered email for that number; Broadchat's bulk tool can set a new PIN once you are back in, but it cannot bypass or disable the check itself.
Broadchat team · Product and partner success team
The people who build and support Broadchat, the white-label WhatsApp Business API platform. We write from what we see while onboarding partners and their clients on the official WhatsApp Cloud API, and we check every article against Meta's current documentation.
Last updated: