AiSensy vs Gallabox: low-cost broadcasting or AI-led sales? A side-by-side for 2026

AiSensy vs Gallabox is a comparison between two different starting points. AiSensy is built around affordable broadcasting and Click-to-WhatsApp ads, with a free plan and add-ons for chatbots and AI. Gallabox positions itself as an AI agent platform for sales teams across WhatsApp, Instagram, web chat and voice, with AI credits and flows counted into each plan. Both run on Meta's official WhatsApp Business API.

Facts below come from each vendor's own pages, checked on 1 Nov 2026. "Not stated" means the vendor did not publish it where we looked. Prices exclude GST.

Short verdict

• Pick AiSensy if you are a small business or a startup sending modest volumes, want monthly billing, need four or five logins on a small budget, or are an agency that wants a white-labelled panel.
• Pick Gallabox if you run a sales team (real estate, education, healthcare, travel) that wants AI agents qualifying leads, a pipeline board, AI voice on the top plan, and you send enough messages that a lower markup pays for the higher plan.
• Either works for a Shopify store, a shared team inbox and basic API sends; the difference is packaging, not capability.

AiSensy vs Gallabox comparison table (1 Nov 2026)

The message rows are each vendor's India price for one delivered message, rates effective 1 Oct 2026: AiSensy states them on its pricing page and Gallabox in its WhatsApp rate card documentation. For reference, Meta charges ₹0.8631 for a delivered marketing message to India and ₹0.115 for utility, authentication and charged service messages (Meta rate card effective 1 Oct 2026, excl. GST). The markup column is our arithmetic. Gallabox's rate card also notes that until 30 Sep 2026 service messages and in-window utility templates were free; that is no longer the case.

Worked example: Arjun's real-estate brokerage

Illustrative only. Arjun runs a residential brokerage in Pune. Four sales agents work leads on WhatsApp, and he wants an AI agent to ask budget, location and possession date before a human takes over. A typical month:

• 15,000 marketing templates (new project launches and site-visit invitations to opted-in leads)
• 1,000 utility templates (site-visit confirmations)
• 6,000 service replies, of which 5,000 are charged after the free 1,000

Chats that start from a Click-to-WhatsApp ad open Meta's free entry point window (up to 7 days), which would lower both bills; the example assumes these replies fall outside it.

Gallabox Basic is capped at 3 users and lists AI agents from Essential, so four agents plus AI means Essential.

What Arjun should take from this:

• AiSensy is about ₹1,212 lower than Gallabox yearly in this month, and about ₹2,612 lower than Gallabox quarterly.
• Volume flips it. Gallabox saves about ₹0.097 on each marketing message. Against yearly Essential, the extra ₹2,749 of plan cost is recovered at roughly 28,000 marketing messages a month, before counting utility and service savings.
• AI allowances differ. AiSensy's add-on includes 1,000 AI messages; Gallabox Essential includes 2,000 AI credits. Credits and messages are not the same unit, so ask each vendor how a typical lead-qualifying conversation is counted.
• Scheduling matters. If Arjun wants to schedule launches in advance, AiSensy needs Pro (₹3,200), which raises its total to ₹21,770, close to Gallabox yearly.

Use the WhatsApp pricing calculator to test your own split, and check what counts as a marketing message, since that category drives most of both bills.

Where AiSensy is the better choice

• Cash flow. Monthly billing and a ₹1,500 entry plan keep commitment low; Gallabox asks for at least a quarter.
• Seats on a budget. Five agents on Basic; on Gallabox five users means Essential.
• Ads-first growth. AiSensy markets its Click-to-WhatsApp Ads Manager and free plan for running ads and replying in live chat.
• Pick-and-choose features. If you need AI but not a flow builder (or the reverse), you pay only for the add-on you use.
• Agencies. A white-label partner offer with your domain, logo and pricing.

Where Gallabox is the better choice

• AI-led sales. AI agents on WhatsApp and Instagram, a pipeline board, and AI voice on WhatsApp and phone on Advanced.
• Many flows. Up to 100 active flows on Advanced, included in the plan.
• Higher volume. A lower per-message price on every category.
• Larger teams with clear limits. User caps, extra-user prices and flow counts are stated per plan, which makes budgeting predictable.
• Enterprise needs. Custom seats, an AI credit pool and unlimited channels and flows on Enterprise.

Switching from one to the other

Your WhatsApp number, display name and quality rating belong to your Meta business portfolio, so you can move between the two without starting over. Plan for these steps:

1. Map your seats and flows to the new plan. Gallabox counts active flows per plan; AiSensy's builder counts chatbots per add-on. Count yours before choosing a tier.
2. Export contacts, opt-in records, tags and template text.
3. Use up or settle prepaid message credit, and ask about refund terms for unused subscription periods, especially on quarterly or yearly billing.
4. Reconnect the number through the new platform's Embedded Signup.
5. Rebuild AI agents and flows. Knowledge bases, prompts and qualification questions do not transfer; keep a written copy so the rebuild is quick.

Our number migration guide covers timing and the checks to run on the first day.

If you want to resell under your own brand

AiSensy's partner page describes a white-labelled platform with your custom domain, logo and pricing, plus affiliate and Prime Plus partner tracks. Gallabox's site invites partners to "build recurring revenue by delivering WhatsApp automation to your clients" but we found no white-label offer, so treat it as a referral or reseller arrangement unless Gallabox confirms otherwise in writing. Agencies that want their own branded panel can also look at Broadchat, a white-label WhatsApp Business API platform on Meta's Cloud API that partners sell under their own brand, domain and prices, with partner pricing per client account on request. Start with how white-label works and niches agencies sell WhatsApp automation into.